Privacy Policy

Last Updated: 25 August 2026

Aurelion respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how Aurelion collects, uses, stores, discloses and protects your personal information when you visit our website, submit an enquiry, register for an event, request information, book an appointment, use our services or communicate with us.

This Privacy Policy is intended to comply with applicable Australian privacy laws, including the
Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. About Aurelion

Aurelion is operated by:

Legal Entity: AURELION GROUP PTY LTD
ABN:70 700 323 628
Business Name: Aurelion
Address: U 3 7 PRINDIVILLE DR WANGARA WA 6065
Email: [email protected]
Phone: 700323628

For the purposes of this Privacy Policy, "Aurelion", "we", "us" and "our" refer to the above entity and its associated business operations.

2. Personal Information We Collect

We may collect personal information that you provide directly to us or that is collected when you interact with our website and services.
This information may include:

• Full name
• Email address
• Mobile or telephone number
• Residential or postal address
• Date of birth where required
• Property ownership information
• Property and investment information
• Financial or investment-related information that you voluntarily provide
• Appointment and enquiry details
• Information provided through forms, surveys or questionnaires
• Communication preferences
• Information contained in communications between you and Aurelion
• Website usage and interaction information
• IP address, browser type and device information
• Cookies and similar tracking information

We only collect information that is reasonably necessary for our business activities and the services we provide.

3. How We Collect Personal Information

We may collect personal information when you:

• Visit or use our website
• Complete an enquiry or registration form
• Request information from us
• Register for a seminar, event or presentation
• Book a consultation or appointment
• Contact us by telephone, email, SMS or other communication channels
• Subscribe to communications from us
• Interact with our advertisements or marketing campaigns
• Communicate with our team
• Provide information during a consultation or service
• Otherwise voluntarily provide information to us

We may also receive information from third-party platforms and service providers that assist us with website management, advertising, customer relationship management, communications, scheduling and payment processing.

4. How We Use Your Personal Information

We may use your personal information to:

• Respond to enquiries and requests
• Provide information about our services
• Arrange and manage appointments and consultations
• Register and manage event or seminar attendance
• Communicate with you regarding your enquiries or services
• Send appointment reminders and service-related notifications
• Provide customer support
• Improve our website, services and customer experience
• Conduct marketing and promotional activities where permitted by law and where appropriate consent has been obtained
• Maintain business and customer records
• Process payments where applicable
• Protect our business, customers and systems
• Detect, prevent or investigate fraud, misuse or security incidents
• Comply with legal and regulatory obligations

5. SMS and Text Messaging

If you provide your mobile number and separately opt in to receive SMS communications from Aurelion, you may receive text messages relating to your enquiry, appointments, events, services, customer support and, where applicable, promotional or marketing communications.

Message frequency may vary depending on your interactions with Aurelion.

Message and data rates may apply. You can withdraw your consent to marketing SMS communications at any time by replying STOP to an SMS message or by contacting us using the details provided below.

For assistance with SMS communications, reply HELP where supported or contact Aurelion directly.

Your consent to receive SMS messages is not a condition of purchasing any product or service from Aurelion.

6. SMS Opt-In and Consent

Where SMS consent is collected through a website form, landing page or other digital form, Aurelion will provide appropriate information about the types of messages that may be sent.

SMS consent should be provided voluntarily and separately from other forms of consent where required.

We may maintain records of SMS consent, including the date, time, method and source through which consent was obtained.

You may withdraw your consent at any time.

7. Mobile Information and SMS Consent Data

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Aurelion does not sell, rent or trade mobile phone numbers or SMS opt-in information for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with third parties for purposes unrelated to providing the requested communications or supporting the SMS service.

Where necessary to provide SMS communications, information may be processed by telecommunications providers, messaging platforms, technology providers or subcontractors that provide communication and customer support services to Aurelion.

Such providers are required to handle information appropriately and only for legitimate business and service purposes.

8. Disclosure of Personal Information

We may disclose personal information to trusted third-party service providers where reasonably necessary to operate our business and provide services to you.
These providers may include:

• Customer relationship management platforms
• Website and hosting providers
• Email and SMS communication providers
• Appointment and calendar platforms
• Payment processors
• IT and technology providers
• Advertising and analytics providers
• Professional advisers
• Business service providers
• Contractors and subcontractors providing services to Aurelion

We do not sell your personal information.

Where personal information is disclosed to a service provider, we take reasonable steps to ensure that the information is handled securely and in accordance with applicable privacy requirements.

9. International Disclosure

Some third-party service providers used by Aurelion may store or process information outside Australia.

Where this occurs, we take reasonable steps to ensure that appropriate safeguards are in place and that your personal information is handled in accordance with applicable privacy obligations.

10. Cookies and Website Technologies

Our website may use cookies, pixels, analytics tools and similar technologies to:

• Improve website functionality
• Understand how visitors use our website
• Remember preferences
• Measure advertising and marketing performance
• Improve our services and user experience
• Support website security

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

11. Marketing Communications

Where permitted by law, Aurelion may use your contact information to provide information about our services, events, educational content and other communications that may be relevant to you.

We will obtain consent where required by applicable law.

You may unsubscribe from marketing emails by using the unsubscribe mechanism provided in the email.

For SMS marketing, you may reply STOP to unsubscribe.

Aurelion will process unsubscribe requests in accordance with applicable Australian requirements.

12. Data Security

Aurelion takes reasonable steps to protect personal information against misuse, interference, loss and unauthorised access, modification or disclosure.

Security measures may include appropriate technical, administrative and organisational safeguards.

However, no method of electronic storage or transmission over the internet can be guaranteed to be completely secure.

13. Retention of Personal Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to provide our services, maintain appropriate business records, resolve disputes, comply with legal obligations or otherwise as permitted by law.

When personal information is no longer required, we may securely delete or de-identify it where reasonably practicable.

14. Access and Correction

You may request access to personal information we hold about you.

You may also request that inaccurate or incomplete personal information be corrected.

To make a request, contact us using the details provided below.

We will respond to your request within a reasonable period and in accordance with applicable privacy laws.

15. Complaints

If you believe Aurelion has handled your personal information incorrectly or in breach of applicable privacy requirements, you may contact us and make a privacy complaint.

We will review your complaint and take reasonable steps to investigate and resolve the matter.

If you are not satisfied with our response, you may have the right to contact the Office of the Australian Information Commissioner (OAIC).

16. Children's Privacy

Our services are not intentionally directed toward children.

We do not knowingly collect personal information from children where collection would be unlawful.

If you believe that a child has provided personal information to us without appropriate consent, please contact us.

17. Third-Party Websites

Our website may contain links to third-party websites or services.

Aurelion is not responsible for the privacy practices, security or content of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

18. Changes to This Privacy Policy

Aurelion may update this Privacy Policy from time to time to reflect changes to our business, services, technology or applicable legal requirements.

Any updated version will be published on this page with a revised "Last Updated" date.

19. Contact Us

If you have questions about this Privacy Policy, wish to access or correct your personal information, withdraw consent or make a privacy complaint, please contact:

Aurelion
Legal Entity: AURELION GROUP PTY LTD
ABN:70 700 323 628
Address: U 3 7 PRINDIVILLE DR WANGARA WA 6065
Email: [email protected]
Phone: 700323628